Support
We are happy to help. Find quick answers below, or email us.
Contact us
Email us and we will get back to you. We typically respond within 24 hours on business days.
littleartistbrushpaint@gmail.com
Common questions
How do I restore my purchases?
Open Settings in the app (it sits behind the parental gate) and tap Restore Purchases. Make sure you are signed in to the same Apple or Google account you bought with. Family Sharing members can use purchases shared by the family organizer.
Is the app safe for my child?
Yes. There are no ads, no accounts and no data collection. Purchases and settings are protected by a parental gate.
Do I need an internet connection?
No. Little Artist works offline. You only need a connection to download the app or make a purchase.
Can my other children use it too?
Yes. Everyone in the family can color on the same device, and Family Sharing lets the family use your purchases on their own devices.
Are there any subscriptions?
No. Every purchase is one-time: $2.99 per world, or $9.99 for everything. There is nothing to cancel.
How do I ask for a refund?
Refunds are handled by Apple or Google, not by us. On iPhone and iPad, visit reportaproblem.apple.com. On Android, open your order history in Google Play and choose to request a refund. If you get stuck, email us.
Where are my child’s pictures saved?
Finished pictures are saved in the gallery on your device. They are never uploaded, so they stay private. Uninstalling the app removes them.